Author: divyanshikulkarni

Understanding the fundamentals of Data Science and Machine Learning

Data science and Machine learning are the driving force behind the greater innovations of the current times and are also revolutionizing the decision-making process across industries at all levels. Be it healthcare, finance, manufacturing, or logistics, data science, and machine learning technology are transforming the way we can use data to improve business operations drastically, […]

The future of click-to-call & its role in omnichannel customer engagement

Introduction  An important factor contributing to customer engagement is the ability of customers to quickly and easily connect with a business. With click-to-call technology, businesses can provide an easy and accessible way for customers to contact their agents. This technology allows customers to call agents directly from the company’s website or app with just one […]

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